Refund policy

Thank you for shopping at C & J Emporium! We take pride in the quality of our products and want you to love your purchase.

Because we keep our catalog moving and process orders quickly, all sales are final. We are unable to offer returns, refunds, or exchanges for change of mind or incorrect selections, so we kindly ask that you double-check your items, sizes, and details before completing your order.

Damaged or Incorrect Orders

Your satisfaction matters to us! Please inspect your order as soon as it arrives. If an item arrives damaged, defective, or if we accidentally sent you the wrong piece, reach out to us right away at cnjemporium@gmail.com with your order number and a photo of the issue so we can make things right.

Non-Returnable Categories

For health, safety, and customization reasons, we cannot accept returns or issue refunds under any circumstances on:

• Perishable goods (food, flowers, or plants)

• Custom, special-order, or personalized products

• Personal care and beauty items

• Hazardous materials, flammable liquids, or gases

• Clearance/sale items and gift cards

Have Questions?

We are always happy to help! If you have any questions before placing an order or need assistance with a package, drop us a line anytime at cnjemporium@gmail.com.